Welcome to House of AGU. These terms govern your use of our website and your relationship with us when purchasing our products. By accessing our site or placing an order, you agree to be bound by the following terms.

Products & Availability

All of our products are made with intention and care. While we strive to keep everything available, some items may be limited or discontinued at any time. We reserve the right to update prices, descriptions, or availability without notice.

Orders

When placing an order, you confirm that all details provided are accurate and complete. All orders are subject to our acceptance and availability. We reserve the right to refuse or cancel any order at our discretion - for example, in cases of suspected fraud or errors in pricing.

Pricing & Payment

Full payment is required at the time of purchase. We process payments securely through trusted third party providers and do not store your payment details.

Shipping

We ship worldwide. Shipping times and costs are shown at checkout and vary based on your location. For full details, including customs duties and international delivery timelines, please see our Shipping & Return Policy.

Returns & Exchanges

Because our products are made to order, we do not accept returns unless an item is faulty or damaged. If you receive a defective item, please contact us within 14 days of delivery so we can make it right. For more information, visit our Return Policy.

Intellectual Property

All content on this site - including imagery, design, and branding - is the property of House of AGU and may not be reproduced, distributed, or used without our written permission.

Liability

We do our best to provide accurate information and high quality products. However, we are not liable for any indirect or consequential damages arising from the use of our site or products.

Governing Law

These terms are governed by the laws of England and Wales. By using this site, you agree to the jurisdiction of the English courts for any disputes or claims.

If you have any questions, reach out to us at team@houseofagu.com