At House of AGU, we value your trust. Protecting your personal information is something we take seriously - and we’re committed to being transparent about how we collect, use, and store it.

1. Information We Collect

When you visit our website or place an order, we may collect certain types of information, including:

• Your name, email address, shipping address, and phone number
• Payment details (processed securely via our payment partners)
• Browsing data such as your device type, location, IP address, and how you interact with our site

This helps us deliver your order and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Send you updates, launches, or content - if you’ve opted in
• Improve our site’s performance and design

We’ll never sell your data. Period.

3. Sharing Your Information

We only share your information with trusted third-party services that help us operate - such as Shopify (our e-commerce platform), shipping couriers, and payment gateways. These partners only access the data they need to perform their services.

4. Cookies

Our site uses cookies to personalise your experience and track how the website is being used. You can control cookies through your browser settings at any time.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. If you'd like to make a request or have a question, please contact us at team@houseofagu.com.

6. Data Security

We use industry standard security measures to protect your information. While no online system is entirely foolproof, we work hard to keep your data safe.

7. Policy Updates

This policy may be updated from time to time. Any changes will be reflected here with the date of revision. We encourage you to review it periodically.

If you have questions about this policy or how your data is handled, don’t hesitate to reach out to us at team@houseofagu.com. We’re here to help.